CONCEPT / ILLUSTRATIVE SYSTEM ARCHITECTURE
Beauty centre. One customer journey.
A concept inquiry, appointment and reputation system for a multi-location beauty business.
Disconnected work.
Website and advertising inquiries, WhatsApp conversations and appointment records are kept in different tools.
One shared way of working.
A shared customer workflow that connects the first inquiry to the CRM and tracks team assignment and appointments.
The pieces come together.
- Location and service landing pages
- CARE CRM + appointments
- CARE Flow + permission-based WhatsApp
- CARE Reputation + local SEO
The working model illustrated by the concept.
CONCEPT · NOT A MEASURED RESULT
The concept shows the inquiry source, responsible team, appointment status and location feedback within one customer context. It presents no actual customer performance results.
YOUR NEXT STEP
Let’s adapt this approach to your business.
Tell us what you need. Let’s find the right starting point together.